Frequently Asked Questions
What types of businesses do you service?
We work with all kinds of businesses—commercial, industrial, and even some residential customers who need smaller dumpsters on a regular basis. If you're not sure if we’re the right fit, just ask!
How often can you pick up trash?
Most of our customers go with once or twice a week, but if you need more frequent service, we can add extra pickups for a small fee. We're flexible.
Do you offer flexible service plans as our business grows or changes?
Absolutely. We know things change, and we’ll work with you to adjust your plan anytime. Whether you’re growing or scaling back, we’ve got you covered. We're even looking into expanding residential options soon.
What size dumpsters or containers do you provide?
We offer 4, 6, and 8-yard dumpsters—great for everything from small shops to busy warehouses. Not sure what size you need? We’ll help you figure it out.
Are there any hidden fees or fuel surcharges?
Nope. What we quote is what you pay—no hidden fees, fuel surcharges, or surprise charges. We like to keep things simple and honest.
How quickly can you get us set up?
We move fast! Most of the time, we can have you in the system and a dumpster dropped off within 24–48 hours.
Can you service multiple locations or properties under one account?
Yes—we can handle multiple sites under one account to make billing and service easier for you.
What happens if I need an extra pickup outside of my normal schedule?
Just call our office, and we’ll get it scheduled. There’s a fee for extra pickups, but we’ll get you taken care of as quickly as we can.
How do you handle customer service or missed pickups?
If something gets missed, just give us a call. We’ll do our best to send someone back out the same day or next day. The only exceptions are if the bin is blocked or if there’s an unpaid invoice.
Why should I choose you over a national waste company?
Because with CWS, you’re not calling a call center or waiting on hold—we’re a local business with real people who care. No hidden fees, no middlemen, just straightforward service and a team that actually answers the phone. We're proud to serve our community and grow with it.